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The MUSIC Group is a very different kind of company, and we are proud to be different. With a strong mission, a clear strategy and much fun, we are a great team of specialists building the Next Big Thing in Pro Audio, MI and Consumer Electronics.

Equally passionate about the products we make and the people we make them for, we thrive on breaking the mold and setting new standards in product quality, reliability and value.

Internally we are committed to systems that enable accelerated decision making based on facts that lead to successful execution and deliverables. Highly structured, fast paced and uncompromising in our commitment to quality, we maintain the agility and innovation of a startup with a fanatic discipline, focus and determination bolstered by over two decades of proven success. Most of all, we are incredibly capable, fun-loving family of people brought together by an immense passion for music and winning.

We take pride in our people who truly embody the 4E+1P Principle that Jack Welch defined:

Energy People who have the insatiable appetite for more challenge, more accomplishment and will to win.

Energize The ability to infect others with your vision and help them see the opportunities.

Edge Ability to make the Yes or No decisions that lead to the winner's circle, regardless of the obstacles.

Execution Knowing the difference between talking the talk and walking the walk.

Passion Living what you do and loving it!

Engineer, Care

Location: Kidderminster, United Kingdom

Responsibilities:

  • Develop and maintain training programs for end-users and distributors on feature, functionality, and troubleshooting procedures for all MUSIC Group brands
  • Serve as an escalation point for technical issues
  • Provide onsite repair support for mission critical failures at customer's location within 12 hours of notification
  • Perform bench level repairs to assist Service Depot
  • Ensure all internal and external customers receive effective and timely communications
  • Perform special projects and assignments as required

Requirements:

  • Bachelor’s Degree in Business Administration or related field
  • Minimum 3 years experience performing training, repair, and support in Professional Audio environment
  • ITE, ASEE, NiTEC or other certification required
  • In-depth knowledge of analog, digital, and tube technologies
  • Ability to read schematics and perform PCB level repairs
  • Experience troubleshooting, calibrating, testing, and repairing electronics to the component level
  • Superb interpersonal and communication skills
  • Excellent problem solving, analytical, and organizational skills

Send us your résumé!

Due to the volume of résumés (CV’s) we receive, it is important to name your file properly to ensure you are considered for the correct position and location. Please name your résumé following the example below.

Name your résumé (or CV):

HUMA Reso Recr GLOB_Resume_Engineer, Care-LAST NAME First Name_YYYY-MM-DD_Rev.0

Replace LASTNAME Firstname_YYYY-MM-DD with your name and date.

For instance:

If you are applying for the position of Financial Controller in Singapore, your name is Bill Smith, the date is June 15, 2009, and your file is an MS Word document, your file name should look like this:

HUMA Reso Recr GLOB_Resume_Financial Controller-SMITH Bill_2009-06-15_Rev.0.doc

Or, if your document is a PDF, your file name should look like this:

HUMA Reso Recr GLOB_Resume_Financial Controller-SMITH Bill_2009-06-15_Rev.0.pdf